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ENJOY YOUR PASSPORT BENEFITS ACROSS OUR FAMILY OF BRANDS

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Our Rewards Program Frequently Asked Questions by Category

Celebrations Passport is your go-to for all things gifting! It is an annual membership that rewards your gifting with free standard shipping and other benefits across our Family of Brands. You can earn more perks the more you engage with us.

Signing up is easy! Simply add a Celebrations Passport membership to your cart and checkout as normal. You will automatically start earning points and be signed up to receive emails from Celebrations Passport.

Your membership will automatically be renewed at the end of 12 months. If you would like to renew early or update your payment method, visit your My Account page and select ‘Renew’.

If you already have an active membership, just sign in to start earning points!

Celebrations Passport members get free standard shipping on carrier-delivered gifts and no standard service fee on florist-delivered gifts. Your shipping benefit will be automatically applied at checkout – just remember to make sure you're signed in!

Expedited and weekend options may be available for a surcharge.

Wine gifts ship for a discounted flat fee of $5 for Celebrations Passport members.

The free ship benefit does not apply to Stockyards products.

Celebrations Passport members began earning points for their purchases on November 1, 2021.

Gifting Tiers and the benefits within each tier launch on January 1, 2022.

If you had an existing Celebrations Passport membership before November 1, 2021, you automatically began earning points.

The Celebrations Passport page is your roadmap to all your points and perks. You can access your information by visiting XYZ.com and signing in.

You must be an active member to retain your points and status. If, for some reason, your membership does not successfully auto-renew, you will have 30 days to re-enroll to retain your points and status.

Downloading the Celebrations Passport app is not required to be a member, although using the app is the easiest way to keep our best gifts in your back pocket!

Members will receive the same perks when the shop via our brand websites or mobile app. We do hope you will download it to enjoy streamlined shopping across our Family of Brands!

Your paid Membership fee is may be cancelled during the first 30-days of your initial enrollment and during the first 30-days of any annual Membership renewal, provided that, your Membership benefits have not been utilized and you cancel your Membership during the that 30-day period. After the 30-day period, your annual Membership fee is non-refundable, unless otherwise prohibited by applicable law.

If you need to speak with someone about your membership, please chat with us anytime online.

SUMMARY TERMS

Your membership will automatically renew each year at the price of $29.99 per year, charged to the payment method you use today or saved on file. If you do not wish to renew your membership, you may cancel anytime or stop Auto-Renewal online through your account, you can chat with us online at least 5-Days before your renewal date. For any additional assistance, you may chat with us anytime on the 1800Flowers.com site.

SALES AND SHIPPING TERMS

+Prices and discounts are exclusive of applicable taxes. Free Shipping charge applicable on standard weekday delivery for select gifts delivered via direct shipping by common carrier (FedEx, UPS, etc.) within the continental United States only. Free Service charge applicable on florist fulfilled gifts delivered within the United States and order at least two business days before delivery. Items may vary and are subject to availability, delivery rules, and times. Expedited Delivery options may be available for a surcharge. Celebrations Passport® members receive a discounted flat fee of $5 on Wine items. Points are earned for each dollar spent on merchandise excluding applicable service or shipping charges, taxes, promotions, gift cards, and discounts. Celebrations Passport® benefits are not eligible on all products and are subject to restrictions and limitations. Celebrations Passport® members must sign into their account for shipping benefits to apply and to earn points. Offers available online and some orders are available by phone. Prices and charges are subject to change without notice. Void where prohibited.

Click here for a complete description of the Celebrations Passport program Terms and Conditions, our Privacy Notice, and Additional Info for CO Consumers.


Cheryl’s Cookies Free Shipping & Holiday Savings on our Family of Brands

When you sign up for our Celebrations Passport Membership, our gifts ship for free, just in time for the 2023 holiday season! Send cookies and more with our exclusive Celebrations Passport program and save on shipping! Find the perfect cookie gift for all of your loved ones to enjoy, great for any and every occasion!


Savings amount based on the average standard shipping/service charges of $17.99 of merchandise on purchases made by Celebrations Passport members.